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Nicdao holds a strong background of Human Resource and Management. With 15 years of experience, Nicdao has been involved in the manual writings and standardization of operations for various restaurants and retail stores.
Being part of the opening team, Nicdao has played a key role in hiring staff from the top management level to the crew members for various outlets. His understanding and information gathering skills has been a vital tool for GCS to deliver various projects in the past. Nicdao has conducted extensive market research on various projects such as Pronto, VB Café, Sumo Salad, My Meal 2 Go, and Cazza Mazza. With his operational knowledge and HR expertise, Nicdao has also contributed to the creation of operations manuals for concepts such as Café Ceramique, Coffeol, and La Caravella. Together with extensive experience Nicdao holds a Master’s Degree.